Canary mail help how to#
Canary mail help upgrade#

While 2.0’s UI needed work, it was unique. I’m also not a fan of the new design either. Now if you set the long swipes to none, the short swipe will STILL pause with a default menu option along with the short swipe option or, going the other way, the short swipe will only function as a long swipe. It’s very awkward and not convenient at all.Īlso, in 2.0 you used to be able to set long swipe to nothing and it would make the short swipe work immediately.

Now you have to stretch your hand all the way to the far left edge of the screen to get this to work. I loved the ability when reading an email to be able to swipe right from anywhere on the screen to get back to the email list. Never mind that 3.0 seems like a bit of a downgrade to me. They expect us to pay ANOTHER $10 for the new features. Now they come back and basically say well not really.

Canary mail help upgrade#

I found Canary and ended up buying version 2 only a couple months ago for $10 because they said 3 would be a free upgrade for people who bought prior. I was looking for another email client when Airmail decided to recharge their customer base. Try adding a few features that people actually need and request and maybe people will be willing to pay for them. So yes, there are some new features and yes each screen looks a little different, but basically you have added nothing of any practical value. People keep requesting these basic features, and you ignore them. Yes, you have gussied up the interface a little and put a few new features in place that nobody needs, but your app is woefully behind other email apps in basic features that you continue to ignore. To the developer: you completely miss the point. So to the developer, stop posting BS boilerplate excuses and start delivering done actual new useful features. In response to the developer's boilerplate answer to my review, the app has basically the same exact features as before with some minor vague 'redesign', but basic features such as an instant undelete feature and the ability to see more than first names in the headers of email threads are still missing despite being requested repeatedly by users and being found on almost all other email apps. Looks like a ridiculous excuse to charge loyal users again. In fact, I can see nothing new in the design, settings, or appearance of the app. I’ve been requesting basic features from canary for months that are found in other email apps, and this “new” version includes none of them. Need help using Canary Mail? Try their Help Center now! More Matches Get Pricing Info for Canary Mail

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact Canary Mail. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues.

Canary mail help how to#

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